Privacy Policy

1. Who We Are

STR Advisors, LLC, doing business as STR Advisory (“STR Advisory,” “we,” “us,” or “our”), provides rental-property financing coordination and related property-documentation services. STR Advisors, LLC is a business-purpose mortgage broker that arranges loans with third-party lenders and does not fund loans or make credit decisions.

Business address: StarTUp at the Armory, 307 Washington Ave, Towson, MD 21204
Telephone: (410) 541-6602
NMLS: #2865139

2. Information We Collect

Information you provide

When you submit a contact form, request a capital review, check financing options, create an account, or otherwise communicate with us, we may collect information such as:

• Name, email address, telephone number, and preferred contact method
• Property address, property type, rental platform, ownership structure, and property-use information
• Purchase price, estimated value, requested loan amount, rental income, existing debt, and other scenario information
• Information and documents you voluntarily provide in connection with a financing or documentation request
• Messages, questions, and other communications with STR Advisory

Website and device information

When you use the site, we and our service providers may collect browser type, device type, approximate location derived from an IP address, referring pages, pages viewed, session activity, and cookie or similar identifier information. We use this information to operate, secure, measure, and improve the website.

3. How We Use Information

We may use information to:

• Respond to questions and provide information you request
• Evaluate and organize a rental-property financing scenario
• Coordinate an application or transaction with an appropriate third-party lender or service provider
• Prepare, manage, and retain business and transaction records
• Operate, protect, troubleshoot, and improve our website and services
• Measure website performance and understand how visitors use the site
• Comply with applicable legal, regulatory, licensing, and lender requirements
• Prevent fraud, misuse, security incidents, or other unlawful activity

4. When We Share Information

We do not sell personal information. We may disclose information in the following circumstances:

• Lenders and transaction providers: When you ask us to evaluate or arrange financing, we may provide necessary information to prospective lenders, appraisers, title or settlement providers, insurance professionals, verification providers, and other parties involved in the requested transaction.
• Technology and business providers: We may use providers that support website hosting, forms, email, analytics, security, document management, customer relationship management, and other business operations.
• Your professional team: At your direction, we may coordinate with your CPA, attorney, financial advisor, insurance professional, real estate professional, or property manager.
• Legal and safety purposes: We may disclose information when reasonably necessary to comply with law, respond to lawful requests, enforce agreements, protect rights or property, prevent fraud, or address security concerns.
• Business changes: Information may be transferred as part of a merger, financing, acquisition, reorganization, or sale of all or part of the business, subject to applicable law.

5. Cookies and Analytics

The site may use cookies and similar technologies required for security, functionality, preference management, and analytics. We use Google Analytics 4 to understand website traffic and interaction patterns. Google may process device, browser, network, approximate-location, and interaction data according to its own terms and privacy practices.

Where required, analytics and other nonessential technologies are controlled through the site’s consent-management settings. You can also restrict or delete cookies through your browser. Some site features may function differently when cookies are disabled.

6. Forms, Email, Calls, and Text Messages

Our website forms are processed through WordPress and related form-management tools. Form submissions and related communications may be retained in our website database, email systems, customer records, or other service platforms used to respond to and document your request.

If you specifically request telephone or text-message contact, carrier message and data rates may apply. You may withdraw text-message consent by replying STOP to a message or by contacting us. You may request help by replying HELP. Email recipients may request that we stop non-transactional marketing emails.

7. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to requests, arranging or documenting transactions, meeting lender or licensing requirements, resolving disputes, enforcing agreements, maintaining security, and satisfying legal or recordkeeping obligations. Retention periods vary by the type of information and the nature of the relationship.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure. Please do not submit sensitive financial, identity, or account information through a general contact form unless the form specifically requests it and provides an appropriate secure method.

9. Your Choices and Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of certain personal information; obtain a portable copy; limit or object to certain processing; or appeal a decision about a privacy request. STR Advisory does not sell personal information.

To submit a privacy request, use our contact form and identify the request as a privacy matter, or call (410) 541-6602. We may need to verify your identity and authority before completing a request. We will respond as required by applicable law.

10. Third-Party Websites

The site may link to lenders, rental platforms, analytics providers, professional firms, and other third parties. Their websites and services are governed by their own privacy notices and practices. STR Advisory is not responsible for the privacy practices of unaffiliated third parties.

11. Children’s Privacy

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the site, please contact us so we can review and address the matter.

12. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date at the top of the page indicates when the current version became effective. Material changes may also be communicated through the website or another appropriate method.

13. Contact Us

For questions or privacy requests, contact:

This page describes STR Advisory’s current privacy practices and is provided for general informational purposes. Privacy requirements vary by jurisdiction and business activity. Counsel should review the policy and the site’s actual data practices before final publication.